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What Building Operators Are Saying about BOC Training

Marjorie McRae, Research Into Action, Inc.
Beatrice Mayo, Pacific Gas & Electric

Keywords

Abstract

The Building Operator Certification (BOC) training program was developed in the 1990s and now operates in eighteen states. This paper draws on evaluations conducted of the BOC
program in California, New England, and the Pacific Northwest. Most certified building operators report they have benefited from the BOC training. Their descriptions of what they have
gained from the training align with the instructors’ objectives. Participants state they have applied concepts from the training and improved the operation of their buildings, have saved
energy and money, and have improved occupant comfort. These statements are substantiated by an examination of specific operation and maintenance (O&M) behaviors. Both when they compare their actions with their behaviors prior to training and when investigators compare their actions with the behaviors of their non-trained peers, building operators conduct more frequent and extensive O&M activities after training.

Paper

Download this paper as pdf: 152_494.pdf

Panels of the 2006 ACEEE Summer Study on Energy Efficiency in Buildings

Panel 1. Residential Buildings: Technologies, Design, Performance Analysis, and Building Industry Trends

Panel 2. Residential Buildings: Program Design, Implementation, and Evaluation

Panel 3. Commercial Buildings: Technologies, Design, Performance Analysis, and Building Industry Trends

Panel 4. Commercial Buildings: Program Design, Implementation, and Evaluation

Panel 5. Utility Regulation and Competition: Incentives, Strategies, and Policies

Panel 6. Market Transformation: Designing for Lasting Change

Panel 7. Human and Social Dimensions of Energy Use: Trends and Their Implications

Panel 8. Changing the Climate for Energy Efficiency: Local, National, and International Policy Dimensions

Panel 9. Appliances, Lighting, Information Technologies, Consumer Electronics, and Miscellaneous End Uses

Panel 10. Roundtables and Interactive Sessions: Learning by Doing

Panel 11. Efficient Communities

Panel 12. Energy Conversations

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