Involving people in smart energy: a toolkit for utilities, project managers, energy agencies and city developers

Start/Stop Date:
18 Feb 2016
DSM University in collaboration with Leonardo Energy
Webinar 15:00 - 16:00 CET
Focus Areas:
Smart energy, tool kit for utilities, project managers, energy agencies and city developers
Type of Event:


About the webinar

Users are taking centre stage in future energy systems. Smart grids will only succeed if we take into account the desires, motivations and concerns of people. Developing smart grid products and services represents not only a technological challenge, but an equally importantly a social challenge. The project S3C (Smart Consumer, Smart Customer, Smart Citizen) developed a toolkit with 50 practical guidelines and tools on how to engage consumers in smart energy projects. It covers a wide range of topics. How to better understand the needs of target groups? How to set up attractive incentives or reward schemes? How can I effectively communicate with customers? The webinar will present you with elaborated solutions for the effective engagement of consumers, customer and citizens.

Speaker: Ludwig Karg, CEO of B.A.U.M. Consult GmbH

Ludwig Karg graduated with a master (Dipl. Inf. univ.) in Computer Sciences at the Technical University of Munich (1981). He gained practical experience in software engineering and held German and international positions in Intel Corp. for multimedia and network products. He is Managing Director of B.A.U.M. Consult GmbH (since 1993) and Chairman of INEM (International Network of Environmental Management). Mr. Karg led various national and international research and development projects on sustainability, renewable energy usage, smart grids and energy storage. In the Smart Consumer, Smart Customer, Smart Citizen project, he acted as senior project manager.

Moderator: Hans De Keulenaer
Hans De Keulenaer is Director of Energy & Electricity at the European Copper Institute (ECI), a non-profit organisation working towards the support and expansion of copper and copper alloy’s markets in Europe. He has over 25 years of experience in running international campaigns for companies and international organisations in the industrial sector. His current interests are sustainable energy systems, e-learning, quality of supply, smart & age-adaptive buildings and energy regulation.


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